Frequently Asked Questions

Get the answers you need about our world-class electronics and services.

What is the standard warranty on Hisense Smart TVs?

All Hisense Smart TVs come with a standard 2-year manufacturer warranty covering parts and labor for any hardware defects.

How long does shipping take for large appliances?

Large appliances like refrigerators and laser cinemas typically ship within 3-5 business days, with white-glove delivery options available at checkout.

What is your return policy for open-box electronics?

We offer a 30-day return window. If the box is opened, the item must be returned in original condition with all accessories and packaging to receive a full refund.

Do you offer professional installation services?

Yes, we partner with certified technicians to provide professional wall-mounting for TVs and setup for home theater systems for an additional fee.

Are software updates automatic on Hisense devices?

Most Hisense Smart TVs and soundbars will automatically check for firmware updates when connected to Wi-Fi to ensure you have the latest features and security patches.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm for higher-priced electronics.